• Subject to Gyawun decision on the genuineness and reason for cancellation, no cancellation of any all paintings, tshirts, antiques or any item (collectively hereinafter referred to as “Artworks“or “Artwork“) will be entertained. Cancellation of any Artwork will be considered only if the request is made within 48hours of placing an order.
• Cancellation request will not be entertained if the orders have been communicated and the process of shipping has been initiated.
• Cancellation orders will strictly not be entertained for reason of difference in the Artwork displayed on shop.gyawun.com (hereinafter referred to as“Website”), as the colour, texture etc. of the Artwork on the Website may differ in person, due to climatic or seasonal changes.
• In case of complaints regarding Artworks that come with a warranty from the Artist or owner of the Artwork, you are requested to kindly refer the issue to them.
• After the decision of Gyawun with respect to cancellation of any Artwork order, refund will be usually processed within 21 days of such decision.
• Refund amount will be subject to any payments with respect to courier, tax, shipping, packing etc. already made by Gyawun .